Annual Customer Service Trends Report
Each year in the January issue of Customer Service Newsletter, editor Bill Keenan speaks with a wide range of experts to see what the New Year holds.
You may read the full report below.
It is also the perfect time to join us as a regular reader of Customer Service Newsletter.
And, when you subscribe by January 29, you may take advantage of a special introductory offer and save $30 off the regular subscription price — this is our lowest price of the year. Youll receive:
- A full year of Customer Service Newsletter. Each month, in a quick-reading format, Customer Service Newsletter brings you proven strategies and thoughtful insights into improving your customer service operations.
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- Web Extras. Each issue of Customer Service Newsletter includes links to valuable background material, additional information, and related resources at the newsletter website.