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Customer Service Training

The Customer Service Group provides the resources you need to train and motivate frontline customer service representatives. These include self-study and classroom training materials, and tools to recognize loyalty and reward excellence.

Monthly Newsletter
Improve skills, morale and motivation with the only training publication written expressly for frontline staff.

Training Guides
Train with self-study and classroom materials covering all of skills frontline reps need to make every customer service experience the best it can be.

Training Videos
Gather the team to view skill-building and motivating training videos.

On-the-Spot Recognition Kit
Recognize, reward and motivate with this complete, easy-to-use kit.

Training Posters
Keep important messages in sight with training poster and glancer sets.

Customer Service Week Celebrations
Increase morale, motivation and teamwork with this international event.

Frontline Awards
Honor frontline reps with recognition in this special program.

 

Frontline Training | Rewards & Recognition | Management Excellence | Contact Us

© 2017 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
36 Midvale Road, Suite 2E, Mountain Lakes, NJ 07046
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CustomerServiceGroup.com
Email: info@CustomerServiceGroup.com
www.AlexCommGrp.com
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