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Newsletter Back Issues

To see the breadth and depth of coverage in each of our newsletters, you may view the complete article listings for the past 12 months.

Full issues may be purchased for $15 per issue.

Customer Service Newsletter

Customer Service Newsletter reports on practical, action-oriented techniques and tactics for improving your customer service operations.

Back issue index...

 

The Customer Communicator

The Customer Communicator is especially written for frontline customer service representatives. Each month this lively publication provides your reps with the skills, techniques and motivation they need to become productive members of the customer service team.

Back issue index...

 

 

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Customer Service Group
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.customerservicegroup.com
Email: info@customerservicegroup.com
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