The Healthcare Professionals
Guide to Stress Management:
A 10-Step Campaign
Each pack includes 10 booklets and one leaders guide. $54.95
Its a fact of life: No job is without at least some stress. And healthcare professionals have their fair share each day as they manage relationships with patients, coworkers, doctors, and other members of the healthcare team.
Now you can ensure that your team doesnt suffer from undue stress and job burnout, or take their annoyance and frustration out on patients.
This hands-on guide includes a worksheet to help your staff identify the things that cause them the most stress in their lives. Strategies for accepting the stressors they cant change and for creating a personal action plan to change those things that they can. The guide also includes time management strategies, stress reduction exercises, techniques for creating worry time, and more.
To learn more about the Guide to Stress Management, you may read the sample section, Step 6: Manage your time. Youll see just how much useful, skill-building information is packed into this practical guide.
The Guide to Stress Management is provided in packages of 10. Youll have a copy for everyone on staff, from receptionists and billing specialists to clinical staff. Youll also receive your managers copy of the Leaders Guide.
Your Leaders Guide will show you how to conduct training sessions on the material in the booklets. Youll receive sample dialog, activities, and tips to engage everyone on your team.
To learn more, read the sample section.
Table of Contents
Identify your main stressors
- Learn to manage what you cannot change
- Write an action plan for the stressors you can change
- Define your organizations expectations
- No whining
- Manage your time
- Clear the clutter
- Address the physical causes of stress
- Beat stress with breathing and relaxation techniques
- Use humor to lighten your day
Worksheet: Personal stress level chart
Worksheet: Personal stressors
Your Guarantee of Satisfaction
Guide to Stress Management is guaranteed. We want you and your reps to use this valuable resource and put its ideas to work in your department. Then, if you are not 100% satisfied, you may return your materials within 30 days for a full refund.
About the Publisher
The Customer Service Group provides ready-to-use tools for customer service training and frontline motivation including a monthly newsletter, training guides, DVDs, and Customer Service Week celebration materials.