Training DVDs

Gather your team for a skill-building and motivating training session featuring these information-packed videos. Make it a celebration with popcorn in our movie-time bags.

Choose the topics you’re interested in then click the links for more detailed information and online previews.

Conflicts in the Workplace: Sources & Solutions
NEW! This brand new video will help your staff put aside differences, control emotions, and move forward.
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Dealing with the Irate Customer
The guidelines presented in this training video will help your staff calm angry customers and maintain control of customer interactions.
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Listening Under Pressure
Learn how three listening techniques can be used alone or together to help your staff soothe irate customers; get the information they need; and keep their focus in spite of interruptions.
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Professional Email Etiquette
NEW! Help your staff avoid embarrassing errors and make a positive impression with every email they send.
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Popcorn Bags
Make your video training sessions a celebration. Serve popcorn in our movie-time bags.
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