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Tools for Management Excellence

The Customer Service Group provides supervisors, managers and directors with a range of tools to manage their service operations and lead their teams.

Free E-Newsletter
Brings you the same high-quality management information as our print newsletter in a brief email format.

Manager’s Bookshelf
The very best tools and resources for employee management covering hiring, training, coaching, motivating, and more.

Reward and Recognition Programs
Easy-to-use programs to recognize, reward, and motivate your frontline staff.

Frontline Training
Self-study and classroom training materials to ensure your staff has the best skills possible.


Frontline Training | Rewards & Recognition | Management Excellence | Contact Us

© 2018 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
36 Midvale Road, Suite 2E, Mountain Lakes, NJ 07046
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.CustomerServiceGroup.com
Email: info@CustomerServiceGroup.com
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