Press Release

A Special Celebration for Service Departments: Customer Service Week

(Boonton, NJ, June 30, 2008) — Pickled Pepper Week? Squirrel Awareness Week? National Chili Week? Fortunately, there’s a special event that everyone in the service community can support. October 6 - 10 is Customer Service Week.

This annual event gives customer service managers a unique opportunity to boost morale and motivation in the customer service department; to raise customer service awareness throughout their companies; and to let their customers know about their company’s commitment to customer satisfaction.

Companies celebrate Customer Service Week with a single event or with a full week of special events and activities such as theme days, pep rallies, office Olympics, tailgate parties, ice cream socials, and more.

To learn more about Customer Service Week, visit the official Customer Service Week website at www.CSWeek.com. At the site you’ll find:

• Background on Customer Service Week
• Information on companies celebrating
• Agendas from successful celebrations
• Email bulletins providing step-by-step details on planning and organizing a celebration
• Print-ready puzzles, which can be incorporated into every celebration
• Email postcards for thanking frontline reps, internal and external customers
• A full range of decorations, gifts and rewards, imprinted with the 2008 Customer Service Week logo.

About the Customer Service Group

For more than 20 years, the Customer Service Group has helped customer service, call center and help desk managers increase productivity, improve service quality and boost customer satisfaction, loyalty and retention. The Customer Service Group publishes Customer Service Newsletter and The Customer Communicator.

Website: http://www.CustomerServiceGroup.com