Press Releases

Reps Mark Customer Service Week with a Smile

(Boonton, NJ, August 12, 2008) — Why were all the customer service reps at Dairyland Healthcare Solutions smiling? It may be that they just set a company record when 24 people crammed into one office cubical.

The Cubical Cram was part of Dairyland’s annual Customer Service Week celebration.

Dairyland is not alone in celebrating Customer Service Week. This annual event is celebrated each year by thousands of companies around the globe as they recognize frontline reps for the important work they do all year.

This year Customer Service Week will be celebrated from October 6-10.

To learn more about Customer Service Week, visit the official Customer Service Week website at www.CSWeek.com. At the site you’ll find:

• Background on Customer Service Week
• Information on companies celebrating
• Agendas from successful celebrations
• Email bulletins providing step-by-step details on planning and organizing a celebration
• Print-ready puzzles, which can be incorporated into every celebration
• Interactive email postcards for thanking frontline reps, internal and external customers.
• A full range of decorations, gifts and rewards, imprinted with the 2008 Customer Service Week logo.

About the Customer Service Group

For more than 20 years, the Customer Service Group has helped customer service, call center and help desk managers increase productivity, improve service quality and boost customer satisfaction, loyalty and retention. The Customer Service Group publishes Customer Service Newsletter and The Customer Communicator.

Website: http://www.CustomerServiceGroup.com