Training Videos

Gather your team for a skill-building and motivating training session featuring these information-packed videos. Make it a celebration with popcorn in our movie-time bags.

Choose the topics you’re interested in then click the links for more detailed information and online previews.

Dealing with the Irate Customer
The guidelines presented in this brand new training video will help your frontline reps calm angry customers and maintain control of customer interactions.
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Listening Under Pressure
Learn how three listening techniques can be used alone or together to help reps soothe irate customers; get the information they need; and keep their focus in spite of interruptions.
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Resisting the Flu
As a service provider, you can’t afford to be short handed due to the flu. Now you can do something to protect your staff, your business and your customers.
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Popcorn Bags
Make your video training sessions a celebration. Serve popcorn in our movie-time bags.
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