Yoga at Your Desk:
A Guide to Reducing Stress
Booklet, Leaders Guide, and Certificates
Each pack includes 10 booklets, one leaders guide, and online content. $59.95
Each day your staff interacts with customers, coworkers, and supervisors. Each of these interactions is a potential source of stress. And when that stress mounts it can cause long-term damage to their health and well-being, and have a negative impact on the productivity of your department.
Now you can give your reps the tools they need to reduce stress with timeless yoga techniques adapted to the modern office.
Yoga instructor and author Michaeline Kiss has created Yoga at Your Desk: A Guide to Reducing Stress especially for customer service reps. In it she presents 23 exercises that can be done in just one to two minutes each either sitting at a desk or standing.
By using these exercises your reps will learn to:
Feel more in control as they talk to customers,
Release the muscles and ease the tension in their shoulders, neck and lower back,
Ease the effects of repetitive motion tasks, and
Increase their focus and attention.
To learn more about Yoga at Your Desk, you may read the sample section Wrist and hand relaxers. Youll see how much useful, skill-building information is packed into this practical guide.
Yoga at Your Desk is provided in packages of 10. Youll have a copy for each of your reps so that everyone benefits from its powerful stress-reduction techniques. Youll also receive your managers copy of the Leaders Guide.
Your leaders guide will show you how to conduct training exercises based on the material in the student booklets. Youll receive sample dialog, activities, and tips to engage everyone on your team.
To learn more, read the sample section.
Certificates of Completion
Use these certificates to acknowledge significant learning and development, and to provide motivation to put new skills into action.
Certificates may be downloaded, personalized, and printed.
Table of Contents
- Introduction: Reduce stress with timeless yoga techniques
These simple movements take a minute or less each and improve circulation and release tension in the shoulders, neck, jaw, eyes, wrists, and hands. These techniques can be used throughout the day — especially during long periods working with a keyboard and monitor.
One of the core yoga techniques, the breathing exercises will show reps how to use their own calming breath to reduce stress.
- Shoulder, neck and lower back releases
These exercises relax the muscles and release tension in the problem areas of the shoulders, neck and lower back. They can be done seated or standing in less than two minutes each.
These simple exercises help take attention away from stressful situations and provide a quick, on-the-spot break from the workplace.
About the Author
Michaeline Kiss is a highly experienced yoga instructor. She conducts classes in her studio and at major corporations throughout the United States. Her work has been covered by the New York Times and featured in Young Miss, Elle, Glamour, and Oprah magazines.
Your Guarantee of Satisfaction
Yoga at Your Desk is guaranteed. We want you and your reps to use this valuable resource and put its ideas to work in your department. Then, if you are not 100% satisfied, you may return your materials within 30 days for a full refund.
About the Publisher
The Customer Service Group provides ready-to-use tools for customer service training and frontline motivation including a monthly newsletter, training guides, DVDs, and Customer Service Week celebration materials.