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Advice from the frontline • Frontline guidance • Learning from leaders


 

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Total $

Advice from the frontline

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Help customers with education and a positive attitude
12/1/16, 0.75 page(s)
$15.00

0.00  

Patience and a smile help this rep to make a difference
8/1/17, 0.75 page(s)
$15.00

0.00  

Product knowledge contributes to success
6/1/17, 0.75 page(s)
$15.00

0.00  

This rep aims to be someone that others can count on
10/1/17, 0.75 page(s)
$15.00

0.00  

This rep brings patience, kindness and empathy to her work
4/1/17, 0.75 page(s)
$15.00

0.00  

Work that personal touch into business relationships
2/1/17, 0.75 page(s)
$15.00

0.00  

Frontline guidance

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Aim to build a culture of trust with customers and coworkers
7/1/17, 1.75 page(s)
$15.00

0.00  

Are you prepared for these customer service trends?
1/1/17, 1.75 page(s)
$15.00

0.00  

Are you prepared to handle customer issues via social media?
6/1/17, 1.75 page(s)
$15.00

0.00  

Are your business writing skills ready for today ’s communication age?
4/1/17, 1.75 page(s)
$15.00

0.00  

Improve your vocal skills to improve customer relations
3/1/17, 1.75 page(s)
$15.00

0.00  

Reducing the stress of working in customer service
12/1/16, 1.75 page(s)
$15.00

0.00  

Soft skills are always important in customer service
5/1/17, 1.75 page(s)
$15.00

0.00  

Support your teammates by showing your appreciation
9/1/17, 1.75 page(s)
$15.00

0.00  

Use caution when delivering bad news to customers
2/1/17, 1.75 page(s)
$15.00

0.00  

What should you do when a coworker mishandles a customer contact?
8/1/17, 1.75 page(s)
$15.00

0.00  

Wowing customers with POS
11/1/16, 1.75 page(s)
$15.00

0.00  

You can be a top achiever too
10/1/17, 1.75 page(s)
$15.00

0.00  

Learning from leaders

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Ask the Panel: Can we learn from calls that go badly?
9/1/17, 0.75 page(s)
$15.00

0.00  

Ask the Panel: How can I get support from other departments on customer service issues?
3/1/17, 0.75 page(s)
$15.00

0.00  

Ask the Panel: How do I conclude end-of-day calls without shortchanging the customer?
7/1/17, 0.75 page(s)
$15.00

0.00  

Ask the Panel: How do you deal with the stress that comes from working in customer service?
11/1/16, 0.75 page(s)
$15.00

0.00  

Ask the Panel: What goals have you set for yourself for 2017?
1/1/17, 0.75 page(s)
$15.00

0.00  

Ask the Panel: What kind of team-building events do you have in your office?
5/1/17, 0.75 page(s)
$15.00

0.00  
0.00  

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